Don't worry, your funds are safe.

We’ve added extra security measures such as a PIN code and email confirmations. If your phone goes missing, these features will come in handy. 

Reach out to us so we can block your account until you have a new phone.

If you have a new phone or new number:

We’ll be able to update your Shakepay accounts phone number and reset your 2-Factor Authentication code.

Still not sure what to do, reach out to us via help@shakepay.co as soon as possible and our support team will be happy to help. 

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