VISA debit card

Learn more about the Shakepay VISA debit card

18 articles in this collection
Written by Jean Amiouny, Alysia, and Roy Breidi

How refunds will work

For accounts closing on October 15th, 2017
Written by Jean Amiouny
Updated yesterday

Will my Shakepay card expire?

Card Expiration Dates
Written by Alysia
Updated over a week ago

Can I transfer money from my Paypal to my Shakepay card?

Moving funds from paypal to shakepay
Written by Roy Breidi
Updated over a week ago

My transaction failed but still shows up as pending. The amount disappeared from my balance

Merchant authorized my transaction but payment failed.
Written by Roy Breidi
Updated over a week ago

How can I change my PIN number?

Setting your own PIN number for a plastic card
Written by Roy Breidi
Updated over a week ago

Minimum amount I can load to have my card delivered?

Minimum amount loaded on a plastic card for delivery
Written by Jean Amiouny
Updated over a week ago

My transaction was declined, what's up Shakepay?

Transaction inquiry for failed payments
Written by Roy Breidi
Updated over a week ago

I am a perpetual traveller and don't have a fixed address for KYC2. What do I do?

Written by Roy Breidi
Updated over a week ago

My plastic card just arrived. Now what?

What to do right after receiving your plastic card
Written by Roy Breidi
Updated over a week ago

How long does it take for a plastic card to arrive?

Shipping time and location
Written by Roy Breidi
Updated over a week ago

How to retrieve my PIN number for my plastic card

Written by Roy Breidi
Updated over a week ago

Merchant just gave me a refund but I don't see it on my card activity

Transaction refund
Written by Jean Amiouny
Updated over a week ago

I paid with my card at a gas station and I got charged a larger amount than expected. Why?

Written by Jean Amiouny
Updated over a week ago

Can my balance go negative?

What happens when I stop using my card
Written by Jean Amiouny
Updated over a week ago

What are my card limits

Written by Jean Amiouny
Updated over a week ago

Contactless payments on your phone

Contactless, tap & pay, mobile NFC payments with your phone
Written by Jean Amiouny
Updated over a week ago

What countries can Shakepay issue to

Country list where Shakepay can issue a VISA debit card
Written by Jean Amiouny
Updated over a week ago

What are the fees for the debit card

What are the fees for using my Shakepay card online, in stores, and at an ATM
Written by Jean Amiouny
Updated over a week ago