If you’re looking to get your account verified and checked the list of documents for category A and noticed you have nothing that’s on the list, don’t worry. 

The category A document is to verify your name and address but we have a few different options of what we can accept, our list isn’t a complete list. 

Check out a few more things you can upload for the category A document.

For the category A document you can upload:

  • A government document like a T4 or ROE
  • An insurance statement 
  • An official school document (from a well known school)

The most important thing is that it’s an original document that’s provided to you electronically with your name and address included. 

This just means a document you can download directly from the provider's website.

Still not sure what you can use to get your account verified, reach out to our Support team here: help@shakepay.co

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