If you’re looking to get your account verified and checked the list of documents for category A and noticed you have nothing that’s on the list, don’t worry.
The category A document is to verify your name and address but we have a few different options of what we can accept, our list isn’t a complete list.
Check out a few more things you can upload for the category A document.
For the category A document you can upload:
- A government document like a T4 or ROE
- An insurance statement
- An official school document (from a well known school)
The most important thing is that it’s an original document that’s provided to you electronically with your name and address included.
This just means a document you can download directly from the provider's website.
Still not sure what you can use to get your account verified, reach out to our Support team here: firstname.lastname@example.org