Don't worry, your funds are safe.
We’ve added extra security measures such as a PIN code and email confirmations. If your phone goes missing, these features will come in handy.
Reach out to us so we can block your account until you have a new phone.
If you have a new phone or new number:
We’ll be able to update your Shakepay accounts phone number and reset your 2-Factor Authentication code.
Still not sure what to do, reach out to us via firstname.lastname@example.org as soon as possible and our support team will be happy to help.