Following the news that all Shakepay cards have been closed, we'll be offering two possibilities for refunds for the remaining balances on user cards, including pending funds that are still in transit.

A note worth repeating, all user funds are safe and will be returned in full.

First option: Refunds on the new Shakepay

We just announced the launch of our private beta for the new Shakepay.

A multi-asset, peer-to-peer mobile wallet that gives users control over their funds and access to exchanges. Here's what it looks like:

We'd be glad to invite you first with your refund balance on the app.

Note: all funds will be refunded in fiat (USD or EUR) on the new Shakepay.

Click here for the step-by-step to have your refunds on the new Shakepay.

Second option: Refunds in crypto

If you have funds with Shakepay and would like them back in crypto, this is for you.

Click here for the step-by-step to have your refund in crypto.

Did this answer your question?